Task Plan Aug 9-10, 2014

UBC IT will be performing quarterly system maintenance on August 9 from 8:00 a.m. - 12:00 p.m. During this time CWL UI, Account Management, Grouper will be offline. AccessUBC will not provision accounts or entitilements from HR or Visitor repositories. Account creation, managements, password updates will not be available.

Quarterly system maintenance on August 10 will be from 7:00 a.m. - 4:00 pm. During this time All (building) networks hosted on A1/L1 (see below). Networks that are dual-homed (indicated by HSRP-A1-L1) should experience continuous service. Single-homed networks will have no network connectivity for up to 2 hours while software is being upgraded.

VPN and call centres are also hosted on A1/L1. While VPN services are dual-homed and expected to continue uninterrupted, there is always a remote possibility of service disruption.

Updates on our progress during System Maintenance will be available on our Service Bulletins site at www.it.ubc.ca/bulletins, or by contacting IT Service Centre at 604.822.6141 or via email at ubcuit-g-ops5@mail.ubc.ca.

Outage Plan Impact Status Activity Time
IAM database server’s memory and swap space will be increased. CWL Account Updates: Creation, Password Changes, Student/Alumni Email Alias, Grouper, MyAccount (for services provisioning), CWL Administrator UIs will be unavailable during maintenance window. 8:00 a.m. - 12:00 p.m.
August 9
Upgrade software on network core devices to address security vulnerabilities. No outages are anticipated 7:00 a.m.-12:30 p.m.
August 10
Upgrade A1/L1 to code 15.1.2-sy3

The following networks are dual-homed: (No outage anticipated)

  • ACRS01 Agriculture Canada Research Station Network
  • AHUB01 Angus Hub Core Network
  • ANSO01 Anthropology and Sociology
  • APHR01 Acadia Park Highrise Network
  • ARTO01 Theatre-Film Production Network (was Arts One)
  • ASIA01 Asian Center
  • ATHL01 UBC Athletics and Recreation Virtual Network
  • AUDB01 Auditorium Annex Offices Network
  • BERT01 Commercial space in South Campus on Berton Ave
  • BIOL01 Biodiversity/Biological Sciences Building VOIP Network
  • BMRC01 Biomedical Research Centre Network
  • BOAT01 Boathouse - Athletics
  • BOTA03 Department of Botany Virtual Network
  • BOTG01 Botanical Gardens
  • CGMB01 Cecil Green, Green College,Mary Bollert Network
  • CHAN01 Chan Centre Network
  • CHOI01 Choi Building - Institute of Asian Research
  • CHPH01 Chemistry Physics Building Network
  • COHD01 College of Health Disciplines Virtual Network
  • COMM01 Angus / Lam Building Network
  • COPP01 Copp Building (Biochemistry / Physiology)
  • CPSC01 Department of Computer Science Network
  • CPSC02 Department of Computer Science Virtual Network
  • CUNN01 Pharmaceutical Sciences
  • DEMP01 Hugh Dempster Pavilion Network
  • EAGLE1 EAGLE - Test Virtual Network
  • EDUF01 Faculty of Education Virtual Network
  • EECE01 Electrical and Computer Engineering network
  • ELEC01 UBC ELEC01 Virtual Network
  • FNHL01 First Nations House of Learning Network
  • FRSC01 Forest Sciences Centre Network
  • FRSC02 Forest Sciences Faculty Virtual Network
  • FRWO01 Fredric k Wood Theatre Network
  • GEOG01 Geography Network
  • GEOG03 Geography Department Virtual Network
  • HEDD01 Header House - Treasury
  • HELP01 UBC Human Early Learning Partnership Virtual Network
  • HOUS01 Housing - Thunderbird
  • HOUS03 Housing - Gage
  • ICCS01 Institute for Computing, Information and Cognitive Systems
  • ICCS04 The ICICS Virtual Network
  • IMAN01 IMANT Network
  • INSP01 Intramurals Sports
  • IRCB01 IRC Building Network
  • JRNL01 School of Journalism
  • LBPC01 School of Population & Public Health Network (Was LPC)
  • LCIH01 Liu Centre / International House Network
  • MATH01 Mathematics
  • MATH03 Mathematics Virtual Network
  • MCDN01 MacDonald Building Network (Dentistry)
  • MEDC01 Medical Sciences Block C
  • MGRP01 UBC Media Group Virtual Network
  • OSBO01 Osborne Centre Network
  • PHAR01 Pharmaceutical Sciences Virtual Network
  • PRES01 Mackenzie House - President's Residence
  • PWAL01 Peter Wall Institute Virtual Network
  • RGNT01 Regent College
  • RGNT02 Regent College Virtual Network
  • RITS01 Ritsumeikan House Network
  • RSNT02 Gage Residence RESNET Core Network
  • RSNT04 Tbird Residence RESNET Core Network
  • RSNT05 UBC RESNET Core Network
  • SAUD01 Sauder School of Business Virtual Network
  • SCID02 Dean of Science Virtual Network
  • SCLS01 Classroom Services Virtual Network
  • SCRF01 Faculty Of Education Network
  • SHHS01 Student Housing and Hospitality Services
  • SOWK01 School of Social Work
  • SRAH01 Place Vanier-Hamber
  • SRCC01 Carey Theological College Resnet
  • SRDM01 Place Vanier-Mawdsley
  • SRGA01 Gage Apartments
  • SRGE01 Gage East Tower Floors 1-9
  • SRGN01 Gage North Tower Floors 1-9
  • SRGN02 Gage North Tower Floors 10-17
  • SRGS01 Gage South Tower Floors 1-9
  • SRGS02 Gage South Tower Floors 10-17
  • SRMB01 Sauder MBA House Residence
  • SRMD01 Marine Drive Residence
  • SROK01 Place Vanier-Okanagan
  • SRPR01 Place Vanier-Ross
  • SRRB01 Place Vanier-Robson
  • SRSA01 St. Andrews Hall Resnet
  • SRSL01 Place Vanier-Sherwood Lett
  • SRTB01 TBird-1000 Block Cassiar
  • SRTB02 T-Bird-2000 Block-Monashee
  • SRTB03 T-Bird 3000 Block-Selkirk
  • SRTB04 T-Bird 4000 Block-Coast
  • SRTB05 T-Bird 5000 Block-Hazelton
  • SRTP01 Totem Park-Haida
  • SRTP02 Totem Park-Salish
  • SRTP04 Totem Park-Dene
  • SRTP05 Totem Park-Shuswap
  • SRTP06 Totem Park-Kwakiutl
  • SRTP07 Totem Park-Q'elexen
  • SRTP08 Totem Park-Hem'lesem
  • TEF101 TEF I - McGavin Building Network
  • TPCB01 Totem Park Common Block Network
  • UBCH01 UBC Hospital Network
  • UBCH02 Level 3 at Koerner Pavilion
  • UCTR01 University Centre Network (old Faculty Club)
  • UILO01 ORS and UILO Virtual Network
  • ULEX01 UBC Learning Exchange
  • ULEX02 University Learning Exchange Virtual Network
  • USRV01 University Services Building (USB)
  • VPNX01 UBC VPN Services
  • VPNX02 UBC Site-to-Site VPN Service
  • WESB01 Wesbrook Building Network

The following networks are single-homed on A1: (no network connectivity for up to 2 hours)

  • ACRS04 Agriculture Canada - Chemical Engineering
  • AHUB01 Angus Hub Core Network
  • AIDP01 Angus Hub IAP Distribution Point
  • BHUB01 Buchanan Hub Core Network
  • BIOL01 Biodiversity/Biological Sciences Building VOIP Network
  • BUCH01 Buchanan Complex VoIP Network
  • COLO01 ITservices CoLo - EOS Cluster
  • COMM01 Angus / Lam Building Network
  • DERC01 Dairy Education and Research Centre - Agassiz BC
  • DIAL01 ITservices On-Campus Dial-In
  • ENGE01 Engene Inc.
  • HOUS01 Housing - Thunderbird
  • LCIH01 Liu Centre / International House Network
  • LING01 Linguistics & Horticulture Network
  • MEDC01 Medical Sciences Block C
  • MKRF01 Malcom Knapp Research Forest
  • MRTL01 MRT - MembraneReactor
  • MSUB01 Main 12KVA Electrical Substation
  • OBCC01 Old Barn Community Centre
  • PONC01 Continuing Education - Ponderosa C
  • ROCKY1 Virtual Network testing
  • ROCKY3 Virtual Network testing
  • RSNT01 Vanier Residence RESNET Core Network
  • RSNT03 Totem Residence RESNET Core Network
  • RSNT04 Tbird Residence RESNET Core Network
  • RSNT05 UBC RESNET Core Network
  • SRCB01 Place Vanier-Cariboo
  • SRCC01 Carey Theological College Resnet
  • SRGA01 Gage Apartments
  • SRGE01 Gage East Tower Floors 1-9
  • SRGE02 Gage East Tower Floors 10-17
  • SRGN01 Gage North Tower Floors 1-9
  • SRGN02 Gage North Tower Floors 10-17
  • SRGS01 Gage South Tower Floors 1-9
  • SRGS02 Gage South Tower Floors 10-17
  • SRKT01 Place Vanier-Kootenay
  • SRMD01 Marine Drive Residence
  • SRMM01 Place Vanier-Mackenzie
  • SROK01 Place Vanier-Okanagan
  • SRRT01 Ritsumeikan
  • SRSA01 St. Andrews Hall Resnet
  • SRSJ01 St. Johns College Resnet
  • SRTP02 Totem Park-Salish
  • SRTP03 Totem Park-Nootka
  • SRTP05 Totem Park-Shuswap
  • SRTP08 Totem Park-Hem'lesem
  • SRTW01 Place Vanier-Tweedsmuir
  • STMC01 St. Mark's College
  • TEST02 IPSec Tunnel Testing
  • TLAB01 NE Test Lab - Switch Testing Network
  • TLAB02 NMC Test Lab - Routed test lab
  • TPCB01 Totem Park Common Block Network
  • UBCH02 Level 3 at Koerner Pavilion
  • UCTR01 University Centre Network (old Faculty Club)
  • VOIC01 Voice Services Network
  • VOIC03 Buch IP PBX & SYMP
  • VPNX01 UBC VPN Services

The following networks are single-homed on L1: (no network connectivity for up to 2 hours)

  • AQUA01 Aquatic Centre
  • BCCR01 B.C. Cancer Research Centre
  • BCWN01 BCWARN - BC Wireless Amateur Radio Network
  • BMEM01 Berwick Memorial Network
  • BORE01 Boreal Genomics commercial network
  • FRTK01 FPinnovations - Forintek Vancouver
  • GENO01 Genome Sequence Centre
  • HOUS06 Housing - Child Care
  • HOUS07 Housing - Acadia/Fairview Common block
  • IVCF01 In-Vessel Composting Facility
  • MCGV03 University Research Enterprises
  • MGNW01 CPSC MAGIC at GNW
  • MHUB01 MacLeod Hub Core Network
  • MRIS01 MS/MRI Research in McGavin Building
  • MTRF01 Materials Recovery Facility
  • NNRC01 New NRC Bldg Network
  • NRCC01 NRC Centre for Fuel Cell Innovation
  • PAPR01 PAPRICAN
  • PPWH01 South Campus Warehouse
  • PRIO01 Prionet Canada
  • PROP01 UBC Properties Trust
  • RDRV01 Rederivation Facility
  • ROCKY2 Virtual Network testing
  • SCFH01 South Campus Field House
  • SCHB01 South Campus Hub Site
  • SKYR01 Sky Research Inc.
  • SUBN01 Student Union Building Network
  • TPSY01 Tapestry Building Network
  • UBCH01 UBC Hospital Network
 10:00 a.m. - 4:00 p.m.
August 10