Setting Up a Dial-Up Connection using HyperTerminal (Windows 95/98/NT)

UBC IT offers two internet access services: Netinfo and Interchange. A Netinfo account is available free of cost to all current UBC students and allows twenty hours of dial-up PPP Internet access per month. Interchange accounts are available on a paid subscription basis to staff, faculty, students and alumni, as well as non-UBC customers.

This document explains how to set up Windows 95/98/NT HyperTerminal for use with either Netinfo or Interchange.

Step 1: Starting Windows 95/98/NT HyperTerminal

  1. Click on the Start menu. Go to Programs and locate Accessories. Move to the HyperTerminal folder, open it. Click HyperTerminal to start the program.
  2. HyperTerminal is now open. Next step is to setup a new connection.

Step 2: Making a New Connection

  1. First enter a name for the connection under Name in the space provided.
    • If you want to make connection to Interchange type Interchange under Name.
    • If you want to make connection to Netinfo type Netinfo under Name.


      hyperterminal-cnnxn_name

  2. Click OK when you are finished entering in the connection name.

Step 3: Entering the Phone Number

  1. Enter the phone number that is to be dialed in the space provided beside Phone number:


    hyperterminal-cnnxn_phone_number

    • If you are connecting to Interchange, type in 604-822-1331
    • If you are connecting to Netinfo, type in 604-822-4477
      • Note: Include the area code in the Phone number box and not in the Area code box.
  2. Click OK when finished entering phone number.

Step 4: Making a Connection

  1. When this screen pops up, all that is to be done is to click Dial.


    hyperterminal-dial_cnnxn

  2. The modem will start dialing and then connect you to the Internet.

Step 5: Disconnecting and Saving the Dial Up Information

  1. To disconnect from the current connection, click on the hang up button in the menu bar at the top of the screen.


    hang_up

  2. To save the connection information entered previously:
    • Go to the File menu at the top left.
    • Select Save As from the pull down menu. Enter a name for the connection with the extension .ht
      • If dialing up to Interchange, name the connection Interchange.ht
      • If dialing up to Netinfo, name the connection Netinfo.ht
  3. When naming is done, Click Save to save connection.
  4. Since the connection information is saved, when dialing up to Interchange or Netinfo, opening Interchange.ht or Netinfo.ht from the HyperTerminal menu is all that has to be done. Re-entering the information is not necessary.

Further Assistance

For additional technical support, please contact the IT Service Centre Help Desk .

When contacting the IT Service Centre Help Desk regarding problems with Dial-Up, please be ready to provide information such as:

  • Your CWL username;
  • Your operating system and version;
  • The full text of any error messages that you receive.