Setting Up a Dial-Up Connection using MacPPP 2.x with TCP/IP

UBC IT offers two internet access services: Netinfo and Interchange. A Netinfo account is available free of cost to all current UBC students and allows twenty hours of dial-up PPP Internet access per month. Interchange accounts are available on a paid subscription basis to staff, faculty, students and alumni, as well as non-UBC customers.

This document explains how to set up MacPPP 2.x using MacTCP for use with either Netinfo or Interchange.

Step 1: Configuring Open Transport TCP/IP

  1. From the Apple menu, select Control Panels.
  2. Open the TCP/IP control panel.


    MacPPPTCPIP-config_TCPIP

  3. Set Connect via to MacPPP and Configure to Using PPP.
  4. IP address, Router address and Subnet mask should all look like this: >
  5. For Name server addr, enter 137.82.1.1 and 142.103.1.1 (one set of numbers on each line).
  6. For Additional search domains, enter ubc.ca
  7. Note: If you have a field called Starting Domain Name as shown on the screenshot above, type in ubc.ca in the space provided. Some versions of Open Transport TCP/IP do no include the Starting and Ending Domain Name fields.
  8. Close the window and confirm that you wish to save changes.
  9. You should now restart your computer.

Step 2: Configuring MacPPP to Dial Interchange/Netinfo

  1. From the Apple menu, select Control Panels and choose Config PPP. The following window will appear:


    MacPPPTCPIP-config_PPP1

  2. Click on the Config button. The following window will open:


    MacPPPTCPIP-config_PPP2

  3. Name the PPP Server:
    • If you are a Netinfo user, the PPP Server Name should be Netinfo.
    • If you are an Interchange user, the PPP Server Name should be Interchange.
  4. Set the Port Speed:
    • If your modem speed is 14,400, choose 19200.
    • If your modem speed is 28,800 or higher, choose 38400.
  5. Set the Phone Num:
    • If you are an Interchange user, use 604-822-1331
    • If you are a Netinfo user, use 604-822-4477
  6. For Modem Init, use the initialization string recommended by the manufacturer of your modem. This string should be in your modem manual. If all else fails, try AT &F or leave it blank.

Step 3: Entering Authentication Information

  1. Click on the Authentication button. The following screen will appear:


    MacPPPTCPIP-authenticate

  2. For Auth. ID, enter your Netinfo/Interchange username.
    • Note: Your username is not the same as your e-mail address; if your e-mail address is username@interchange.ubc.ca, then your username is username. Note also that usernames and passwords are case-sensitive.
  3. For Password, enter your password.
  4. Click OK to save this information.
  5. Click OK once more to return to the ConfigPPP Control Panel.

Step 4: Connecting to UBC Interchange/Netinfo

  1. From the Apple menu, select Control Panels and choose Config PPP.
  2. To connect to UBC Interchange/Netinfo, click Open.
  3. The modem will then dial Interchange/Netinfo. Once a modem connection has been established and you have been successfully authenticated, start a network application such as Netscape or Eudora.
  4. To disconnect, close all network applications; return to the Config PPP control panel and click the Close button.

Further Assistance

For additional technical support, please contact the IT Service Centre Help Desk .

When contacting the IT Service Centre Help Desk regarding problems with Dial-Up, please be ready to provide information such as:

  • Your CWL username;
  • Your operating system and version;
  • The full text of any error messages that you receive.