UBC Faculty & Staff

Although the Interchange email service is operational and still accepting some new subscribers, the service will soon be phased out due to aging hardware and lack of vendor support. There is a replacement service called FASmail (Faculty and Staff Email.) There is a project underway to migrate faculty, staff and Emeriti from Interchange to FASmail. More information about this project and service is available here.

Before requesting an Interchange account, please check with your department's IT admin staff to determine if your department is already using FASmail.


 

Interchange for All

If you're a UBC faculty or staff member you may be eligible for a free Express 5 account.

What is Interchange-for-All?

Interchange-for-All ensures UBC faculty and staff have access to Internet services provided by Interchange. Eligible faculty and staff can now take advantage of Interchange's Express-5 service (IfA-5) at no charge

What's included?

An IFA account gives you a subscription to UBC's Interchange service, which provides Internet access, and email.

Who is eligible?

All General Purpose Operating Fund or grant-supported, full-time tenured and tenure track faculty, librarians, and administrative and professional staff (M&P) are eligible for Express-5 for no charge under the IFA-5 program.

How do you apply?

Step 1) Print out and fill in the Interchange-For-All Application. (If you don't have a printer, you can get a copy of the application from from your Departmental Computer Accounts Officer or from the Accounts Desk. If you have questions about the application form, contact IT Accounts.

Step 2) Hand in the completed application form to your departmental Computer Accounts Officer or the Accounts Desk. They will then register you for an Interchange account.

Interchange Options & Rates

You can customize your account with additional options at any time during the subscription period.

Option Rates / Description
Mailbox Space $1.25 per 10 megabytes for each thirty-day interval
Mailing lists Free (up to 5)
manage online


Billing
- You can pay with debit card, cheque or cash deposit or, if you are purchasing for a UBC department, a journal voucher for up to four 30-day intervals at a time. You can cancel any of these services at any time; however, if you purchased a legacy 360-day subscription and you cancel it early, you will be subject to a small redemption fee.

How to order Interchange options

Contact the Accounts team by phone, email, or in person.