Setting Up a Dial-Up Connection using RedHat Linux 7.3

This document explains how to set up RedHat Linux 7.3 for use with either Netinfo or Interchange. RedHat Linux 7.3 is not a supported platform for Netinfo/Interchange.

Step 1: Setting up the connection

1. Start the Network Configuration utility.
   • If you're using the GNOME Desktop Environment, select:
     • Main Menu
     • Programs
     • System
     • Network Configuration

     
     

   • If you're using the K Desktop Environment, select:
     • Main Menu
     • System
     • Network Configuration
2. If a window appears asking for the root user's password, type it in then press .

   
   

3. You should now see the Network Configuration window:

   
   

4. Select the Hardware tab.

   
   

5. If your modem does not appear in the window:
   1. Click on the Add... button.
   2. Select Modem from the drop-down menu, and click OK .

      
      

   3. Enter the appropriate information for your modem.

      
      

      • Modems are most commonly found on /dev/ttyS1.
      • Most modems can use the 115200 Baud Rate setting, but older ones must use the 38400 Baud Rate setting.
      • Flow Control should be set to Hardware.
      • Put a check mark next to Use touch tone dialing unless your telephone line must use pulse dialing.
   4. Click the OK button.
6. Click the Devices tab.

   
   

7. Click the Add... button.
8. Choose Modem Connection and click Next .

   
   

9. Enter the requested information.

   
   

10. Enter the area code and telephone number for Netinfo/Interchange.
    • If you are a Netinfo user, enter 604 for the Area Code and 8224477 for the Phone Number.
    • If you are an Interchange user, enter 604 for the Area Code and 8221331 for the Phone Number.
11. Enter Netinfo or Interchange for the Provider Name.
12. Enter your Netinfo/Interchange username for the Login Name.
    • Note: Your username is not the same as your e-mail address; if your e-mail address is username@interchange.ubc.ca , then your username is username . Note also that usernames and passwords are case-sensitive.
13. Enter your Netinfo/Interchange password, then click Next .
14. Click Finish to accept the information and close this window.
15. Click Apply then Close to save your changes.

Step 2: Connecting to the Internet

1. Start the Network Device Control utility.
   • If you're using the GNOME Desktop Environment, select:
     • Main Menu
     • Programs
     • System
     • Network Device Control

     
     

   • If you're using the K Desktop Environment, select:
     • Main Menu
     • System
     • Network Device Control
2. You should now see the Network Device Control window:

   
   

3. Click on the Netinfo or Interchange selection, then click Activate .
4. Your modem should begin dialing Netinfo or Interchange.
5. When the Status column reads Active, you are connected to the Internet.
6. To disconnect, click on the Netinfo or Interchange selection, then click Deactivate .

Further Assistance

For additional technical support, please contact the IT Service Centre Help Desk .

When contacting the IT Service Centre Help Desk regarding problems with Dial-Up, please be ready to provide information such as:

• Your CWL username;
• Your operating system and version;
• The full text of any error messages that you receive.