LDAP Setup - Windows - Outlook XP

Before we begin, you will need to have Service Pack 2 for Outlook XP and some registry changes made before Outlook XP can use the LDAP services. To verify that Outlook XP has Service Pack 2, follow these steps:

  1. Click the Help menu on the toolbar.
  2. Select About Microsoft Outlook and a new window will appear. If you see "SP-2" then you already have Service Pack 2 installed and you can go to step 4.
  3. If you do not have Service Pack 2 it can be downloaded from:
    www.microsoft.com/downloads/details.aspx?FamilyID=1a8ce553-ab76-4a63-99da-b4ed914c1514&displaylang=en
    or you can install all of the latest patches by visiting officeupdate.microsoft.com and clicking Check for Updates.
  4. A Windows registry change is also required to resolve the problem. Making changes to the registry can be risky and should only be attempted by someone with advanced computer knowledge. If you are unwilling to make changes to your registry or are unfamiliar with making these changes then contact the Help Desk for assistance. For instructions on doing this manually, see the following article for Outlook 2002 (XP):
    support.microsoft.com/default.aspx?scid=kb;en-us;325314

Setting up LDAP using Outlook XP

  1. Open Outlook XP.
  2. Click on the Tools menu.
  3. Select E-mail Accounts… from the drop-down list.
  4. Select the Add a new directory or… option.
  5. Click the Next button.
  6. Accept the default option by clicking the Next button.
  7. Type ldap.ubc.ca in the Server Name field.
  8. Click the More Settings… button.
  9. Ignore the warning that pops up reminding you to restart Outlook. Click OK to close the warning pop-up window.
  10. Click the Search tab.
  11. Type ou=people,o=ubc.ca in the Search base field.
  12. Click the OK button to finish.
  13. Remember to close Microsoft Outlook and reopen it again before trying out the new settings.

How to use LDAP in Outlook XP

  1. Click the New button to create a new email.
  2. Click the To… button.
  3. Select ldap.ubc.ca from the drop list on the upper right side.
  4. Click the Find… button.
  5. Type in the name you are searching for.
  6. Select the Contains option.
  7. Click the OK button to begin the search (Results will be displayed in a new window.)
  8. Highlight the person you want.
    • If it is an address you will be using frequently, you may want to add it to your personal address book. You can do this by right clicking on the person you want to add and selecting Add to Personal Address Book.
  9. If you wish to email the person found, choose the To, Cc, or Bcc button as required.
  10. Click the OK button (This will display a new email form page with this address filled in.)