- License information
- What are the installation prerequisites?
- Is the Mac client different from the Windows client?
- Can NVivo projects be transferred between Mac and Windows computers?
- Who is eligible to use NVivo?
- How do I install the NVivo software?
- Can NVivo be installed on personal devices?
- Will the NVivo campus agreement include using the nVivo Server software or be extended to include/replace the CAL (client access license) for a client install?
- What happens to the NVivo software after the license expires?
- How will I know when the software license is about to expire?
- How do I uninstall the software or transfer a license to another machine?
1. License Information
The license key provided by UBC IT will work for both the Mac OS X client, and the Windows clients (32 & 64 bit). NVivo licenses are term-based and will require a new license key to be entered upon expiration. This new license key will not cost anything. NVivo will cease to function shortly after the expiration date. Every time the software loads, you will be able to see how many days are remaining in the license.
2. What are the installation prerequisites?
- Mac minimum requirements:
- Mac computer with an Intel Core 2 Duo, Core i3, Core i7, or Xeon processor
- Mac OS X 10.7.5 (Lion) and above
- 2GB of RAM
- 1280 x 800 screen resolution
- 2GB of available disk space
- Recommended requirements:
- Mac computer with an Intel Core 2 Duo, Core i3, Core i7, or Xeon processor
- Mac OS X 10.7.5 (Lion) and above
- 4GB of RAM
- 1280 x 800 screen resolution
- 4GB of available disk space
- Internet connection
- Windows: NVivo needs the following prerequisite software:
- Windows Installer 4.5
- Microsoft .NET Framework 3.5 SP1
- Microsoft SQL Server 2008 R2 SP2 Express Edition
- QuickTime Player 7 (for the 32-bit version of NVivo 10 for Windows and the 64-bit version of NVivo 10 for Windows Service Pack 5 or later)
- Windows Media Player 11
- Adobe Flash Player 11 (NVivo 10 for Windows Service Pack 2 or later)
- **Optional: if installing the Add-In for OneNote, only OneNote 2007 or 2010 are compatible
- The NVivo installer will perform a software prerequisite check during installation and will install any components that may be missing. This info is accurate as of September 2014. Please consult the NVivo website for the latest system requirements and for their pre-installation checklist.
3. Is the Mac client different from the Windows client?
Yes, please consult the NVivo website to view a comparison chart.
4. Can NVivo projects be transferred between Mac and Windows computers?
Yes, NVivo for Windows and NVivo for Mac projects have different project file formats but can be converted from one to the other using the free update NVivo 10 for Windows Service Pack 5. You can find more information about this on the download page of the NVivo website.
5. Who is eligible to use NVivo?
UBC's campus agreement for NVivo is for staff and faculty members:
- UBC Owned Machines for staff and faculty members.
- Personally Owned Machines for Students.
6. How do I install the NVivo software?
What is NVivo and how do I install it?
7. Can NVivo be installed on personal devices?
Staff and faculty are able to install the software on up to two UBC-owned devices, where the second device is portable. Students can install the software once on a personal device.
8. Will the NVivo campus agreement include using the NVivo Server Software or be extended to include/replace the CAL (client access license) for a client install?
No, the server product and client access products are separate and will still require a unique license. Students Can install the software once on a personal device.
9. What happens to the NVivo software after the license expires?
Every year, the NVivo license will expire. There is no need to install the software again, you will simply need to enter a new license key, which is updated annually by UBC IT. The process to obtain the new key varies depending on if you are a student, staff, or faculty member. Click here for more details on renewing NVivo.
10. How will I know when the software license is about to expire?
Every time you launch NVivo, you will be able to see how many days are remaining in the license.
11. How do I uninstall the software, or transfer a license to another machine?
Before you unistall NVivo, you will need to deactivate it. This will remove the license information associated with that particular device.
If a user gets a new computer, they should deactivate the NVivo license on the old computer, before installing and activating NVivo on the new computer.
To deactivate NVivo via the internet, follow these steps:
- Ensure that you are connected to the internet.
- If you have an NVivo project open, you must first close it before you can deactivate the license. Click File, and then click Close.
- For Windows: Click File, point to Help, and then click Deactivate License.
- For Mac: On the menu bar, choose NVivo->Licensing->Deactivate.
- Click Yes to confirm. NVivo deactivates the license and displays a message confirming that the license has been deactivated.
- Click Ok and the NVivo application should automatically close.
After following these steps, you can uninstall NVivo (QSR Nvivo) through Control Panel (if using Windows) or drag the NVivo icon to the trash bin (if using Mac).
