FASmail Migrations FAQ

Post-Migration Questions

Are there any limitations that I should be aware of once my mailbox has been migrated to FASmail?

You will continue to be able to:

  • View and email Exchange 2007 users in the Global Address List (GAL).
  • View availability of Exchange 2007 users when booking meeting requests.
  • Book Exchange 2007 resources such as meeting rooms and equipment.
  • email existing Exchange 2007 distribution lists.
  • Receive messages sent to your Exchange 2007 mailbox in your new FASmail account.

You will no longer be able to:

  • Access Exchange 2007 shared calendars and mailboxes
  • Access your mailbox at web webmail.exchange.ubc.ca
  • Use your mobile device (eg. iPhone, Android, BlackBerry, etc.) to connect to your FASmail account until your device is reconfigured.
  • Access public folders on Exchange 2007 or use public folders on FASmail
What changes should I expect between the old Exchange 2007 system and the new FASmail system?
  • All users in the Global Address List will follow the format of lastname, firstname.
  • Departmental resources in the GAL are functionally grouped by departments. (ie. For UBC IT, all resource mailboxes are prefixed with UBC IT)
  • Based on UBC Policy 106, all mobile devices with FASmail on it will require a 5 digit unlock code on the device. For further information about this, please refer to the following FAQ item
  • New and imrproved Webmail interface at www.mail.ubc.ca
What is my new email address in FASmail?

Your new email address in FASmail will be in the form of yourcwl@mail.ubc.ca