Netinfo/Interchange - Setting Up Email (Secure IMAP) using Outlook Express 5 and 6 [PC]

This document explains how to set up Outlook Express on a PC for Netinfo/Interchange using Secure IMAP (IMAPS).

  1. In Outlook Express, pull down the Tools menu and select Accounts.
  2. A window will appear listing the mail, news and directory service accounts you have already set up. Click the button marked Add and select Mail to add a new mail account.

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  3. In the Display Name box, enter in your full name. Click on Next to continue.

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  4. Type your E-mail address, then click Next to continue.
  5. In the E-mail Server Names window:
    • For your incoming mail server, select IMAP from the drop down menu.
    • The Incoming mail (POP3, IMAP or HTTP) server should be set to mail.interchange.ubc.ca
    • The Outgoing mail (SMTP) server should be set to smtp.interchange.ubc.ca
    • Click Next to continue.

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  6. In the Internet Mail Logon window:
    • Your Account name should be set to your Netinfo/Interchange username.
      • Your username is the first part of your email address. If your email address is username@interchange.ubc.ca, then your username is username.
    • Your Password is your Netinfo/Interchange password.
    • If you want Outlook to remember your password, put a checkmark in the box to the left of Remember password. If other people have access to your computer, you may wish to increase your security by not checking this box.
    • Do *not* check the Log on using Secure Password Authentication (SPA) box.
    • Click Next to continue.

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  7. Click Finish to exit the wizard.
  8. You will be asked if you would like to download the folders from the newly added mail server.  Click No.
  9. You will be brought back to the Internet Accounts window. Select your newly created mail account, and click Properties.
  10. On the General tab window:
    • The Mail Account is the mail profile name. For the Mail Account, type in whatever you would like to refer to it as. ie. Interchange Account - IMAPS.

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  11. Select the Servers tab:
    • Place a checkmark next to My server requires authentication.

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  12. Click the Settings... button.
    • Select Use same settings as my incoming mail server.
    • Click OK.

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  13. Select the Advanced tab. On the Advanced tab screen:
    • Under Outgoing mail (SMTP), check the box beside This server requires a secure connection (SSL).
    • Change the number next to Outgoing mail (SMTP) to 465.
    • Under Incoming mail (IMAP), check the box beside This server requires a secure connection (SSL).
    • The number in the box next to Incoming mail (IMAP) server should automatically change to 993. If it doesn't, change the number in this box to 993.
    • Click OK and then click Close.

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  14. Click OK and then click Close. Outlook Express is now setup for use with Interchange/Netinfo.
  15. You will be asked if you would like to download the folders from the newly added mail server.  Click Yes.