Netinfo/Interchange - Setting Up Email (Secure POP) using Windows Mail in Vista

This document explains how to set up Windows Mail in Microsoft Vista on a PC for Netinfo/Interchange using Secure POP (POPS).

Please Note: The UBC IT Help Desk can only provide limited support for this application. Microsoft Vista is currently only supported on a best-efforts basis.

  1. Open Windows Mail: Go to Start > All Programs > Windows Mail.
  2. In Windows Mail, pull down the Tools menu and select Accounts.
  3. A window will appear listing the news and directory service accounts you have already set up. Click the button marked Add... and select E-mail Account and then click Next.

  1. In the Display Name box, type your full name and click Next to continue.
  2. Type your E-mail address, then click Next to continue.

  1. In the Set up e-mail servers window:
    • For your incoming e-mail server type, select POP3 from the drop down menu.
    • The Incoming mail (POP3 or IMAP) server should be set to mail.interchange.ubc.ca
    • The Outgoing mail (SMTP) server should be set to smtp.interchange.ubc.ca
    • Place a checkmark next to Outgoing server requires authentication
    • Click Next to continue.

  1. In the Internet Mail Logon window:
    • In the E-mail username field, type in your Netinfo/Interchange username.
    • In the Password field, type in your Netinfo/Interchange password and place a checkmark next to Remember password.
    • Click Next to continue.

  1. In the Congratulations window:
    • Place a checkmark next to Do not download my e-mail at this time.
    • Click Finish to continue.
  2. In the Internet Accounts window:
    • Click on mail.interchange.ubc.ca (default).
    • Click Properties.

  1. Click on the Advanced tab
    • Under Outgoing mail (SMTP), check the box beside This server requires a secure connection (SSL).
    • Change the number next to Outgoing mail (SMTP) to 465.
    • Under Incoming mail (POP3), check the box beside This server requires a secure connection (SSL).
    • The number in the box next to Incoming mail (POP3) server should automatically change to 995. If it doesn't, change the number in this box to 995.
    • If you access your email from more than one location, or if you wish to keep a copy on the server, check the box next to Leave a copy of messages on server.
      • Note: If you check this option, it will download your messages to your computer but it will also keep copies on the mail server. Since you have a mailbox limit for messages on the server, you will occasionally have to log into myUBC Webmail at https://my.ubc.ca to clear out these messages. This will ensure that you do not exceed your mailbox quota.
    • Click OK.

  1. Click Close.
  2. Click on the down arrow on the right of Send/Receive.
    • Click on Receive All to retrieve your e-mails.

  1. A popup window will inform you that junk/phishing emails have been moved to the Junk E-mail folder.
    • Click Close to continue.
  2. Be sure to check your Junk E-mail folder occasionally to ensure that legitimate emails doesn't get filtered out.
  3. Windows Mail is now set up for use with Netinfo/Interchange using Secure POP.