Netinfo/Interchange - Setting Up Email (Secure IMAP) using Mail v1.2.x [Mac]

This document explains how to set up Mail 1.2.x for use with Netinfo/Interchange using Secure IMAP (IMAPS). Mail is the default mail client for the Mac OS X operating system.

  1. First open the Mail application. The Mail application can be found under your Applications or by default in the Dock (the toolbar at the bottom of your screen.)
    moz12501
  2. If you are presented with a startup dialogue as shown below, fill in the settings as follows. If you do not see this dialogue screen, skip to step 5.
    • Enter your name in the Your Name field.
    • Enter your Interchange email address in the Email Address field.
    • In the Incoming Mail Server field, type: mail.interchange.ubc.ca
    • Set Account Type to POP.
    • In the User Name box, enter in your Netinfo/Interchange username.
      • Your username is the first part of your email address. If your email address is username@interchange.ubc.ca, then your username is username.
    • Type in your Netinfo/Interchange password in the Password field.
    • In the Outgoing Mail Server box, type: smtp.interchange.ubc.ca
    • Click OK.
      moz12502
  3. Upon clicking OK you will be prompted twice that the Connection Failed window as shown below. Ignore these messages by clicking Continue.
  4. You will next be prompted to Import Mailboxes. If you have contents from a mailbox in another mail program, click Yes to import that mailbox and then proceed to the next instruction. Otherwise, click No and proceed.
    moz12503
  5. From the Mail menu, select Preferences.
    moz12504
  6. Choose the Accounts icon at the top of the Accounts window, select your Interchange account from the list and click the Edit button.
    • If you do not have an Interchange account currently configured, click the Add Account button instead.
      moz12505
  7. If you clicked on the Edit button, proceed to step 9. Otherwise, continue to the next step.
  8. From the Accounts window, select the Account Information tab and ensure the following settings are entered:
    • Set Account Type to IMAP.
    • Type in Interchange in the Description field.
    • Enter your Interchange email address in the Email Address field.
    • Enter your name in the Full Name field.
    • Type in mail.interchange.ubc.ca in the Incoming Mail Server field.
    • In the User Name box, enter in your Netinfo/Interchange username.
      • Your username is the first part of your email address. If your email address is username@interchange.ubc.ca, then your username is username.
    • Type in your Netinfo/Interchange password in the Password field.
      moz12506
  9. To set up the Outgoing Mail Server (SMTP), click the Options button.
  10. In the SMTP Server Options window:
    • In the Outgoing Mail Server box, type: smtp.interchange.ubc.ca
    • Change the Server port to 587.
    • Ensure the box entitled Use Secure Socket Layer (SSL) is checked.
    • In the User Name and Password fields, enter your Interchange username and password.
      • Your User Name is the first part of your Netinfo/Interchange email address. If your email address is username@interchange.ubc.ca, then your User Name is username.
    • Click OK.
      moz12507
  11. Back in the Accounts window, select the Advanced tab:
    • Add a checkmark beside Use SSL and it should automatically change the Port to 993. If it does not, change it to 993.
    • Ensure Password is selected from the Authentication pull-down menu.
      moz12508
  1. Now, click OK to save the changes and close the Accounts window by clicking on the red circle on top left corner of the window to complete the setup.
  2. Mail is now setup for use with Interchange/Netinfo email.