Netinfo/Interchange - Setting Up Email (Secure IMAP) using Mail 1.3.9 [Mac]

This document explains how to set up Mail 1.3.9 on a Mac for Netinfo/Interchange using Secure IMAP (IMAPS).

  1. First open the Mail application. The Mail application can be found in your Applications folder or by default in the Dock (the bar at the bottom of your screen.)

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  2. If you are presented with a "Welcome to Mail" dialogue box, fill in the settings as follows. If you do not see this dialogue box, skip to the next step.
    • Type in your name in the Full Name field.
    • Type in your email address in the Email Address field.
    • In the Incoming Mail Server box, type: mail.interchange.ubc.ca
    • Set Account Type to IMAP.
    • In the User Name box, enter in your Netinfo/Interchange username.
      • Your username is the first part of your email address. If your email address is username@interchange.ubc.ca, then your username is username.
    • Type in your Netinfo/Interchange password in the Password field.
    • In the Outgoing Mail Server box, type: smtp.interchange.ubc.ca
    • Click OK.

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  3. Click on the Mail menu and select Preferences.

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  4. Select Accounts if it is not already selected. Then under the Accounts window, click on + button and fill in the following information if it is not already filled in:
    • Account Type should be set to IMAP.
    • Set the Description to the name by which you'd like to refer to this account, for example Interchange.
    • Type in your email address in the Email Address field.
    • Type in your name in the Full Name field.
    • In the Incoming Mail Server box, type: mail.interchange.ubc.ca
    • In the User Name box, enter in your Netinfo/Interchange username.
      • Your username is the first part of your email address. If your email address is username@interchange.ubc.ca, then your username is username.
    • Type in your Netinfo/Interchange password in the Password field.

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  5. To set up the Outgoing Mail Server (SMTP), click on the Server Settings... button.
  6. In the SMTP Server Options window:
    • In the Outgoing Mail Server box, type: smtp.interchange.ubc.ca
    • Click on the checkbox next to Use Secure Sockets Layer (SSL) to enable it.
    • Change the Server port to 587.
    • For Authentication, select Password.
    • Enter your Netinfo/Interchange username and password for the User Name and Password fields.
    • Click OK.

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  7. Click on the Advanced tab.
    • Add a checkmark beside Use SSL and it should automatically change the Port to 993.
    • Ensure Password is selected from the Authentication pull-down menu.

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  8. Mail is now set up and you may exit from the preferences window by clicking on the red circle on the top left hand corner of the Accounts window.
  9. You may be asked to save your settings in a prompt as shown below. Click on Save.

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  10. Mail is now set up for use on the Netinfo/Interchange service.