Netinfo/Interchange - Setting Up Email (Secure IMAP) using Windows Mail in Vista

This document explains how to set up Windows Mail in Microsoft Vista on a PC for Netinfo/Interchange using Secure IMAP (IMAPS).

Please Note: The UBC IT Help Desk can only provide limited support for this application. Microsoft Vista is currently only supported on a best-efforts basis.

  1. Open Windows Mail: Go to Start > All Programs > Windows Mail.
  2. In Windows Mail, pull down the Tools menu and select Accounts.
  3. A window will appear listing the news and directory service accounts you have already set up. Click the button marked Add... and select E-mail Account and then click Next.

  1. In the Display Name box, type your full name. Click Next to continue.
  2. Type your E-mail address, then click Next to continue.

  1. In the Set up e-mail servers window:
    • For your incoming e-mail server type, select IMAP from the drop down menu.
    • The Incoming mail (POP3 or IMAP) server should be set to mail.interchange.ubc.ca
    • The Outgoing mail (SMTP) server should be set to smtp.interchange.ubc.ca
    • Place a checkmark next to Outgoing server requires authentication
    • Click Next to continue.

  1. In the Internet Mail Logon window:
    • In the E-mail username field, type in your Netinfo/Interchange username.
    • In the Password field, type in your Netinfo/Interchange password and place a checkmark next to Remember password.
    • Click Next to continue.

  1. In the Congratulations window:
    • Place a checkmark next to Do not download my e-mail at this time.
    • Click Finish to continue.
  2. In the Internet Accounts Window:
    • Click on mail.interchange.ubc.ca (default).
    • Click Properties.

  1. Click on the Advanced tab
    • Under Outgoing mail (SMTP), check the box beside This server requires a secure connection (SSL).
    • Change the number next to Outgoing mail (SMTP) to 465.
    • Under Incoming mail (IMAP), check the box beside This server requires a secure connection (SSL).
    • The number in the box next to Incoming mail (IMAP) server should automatically change to 993. If it doesn't, change the number in this box to 993.
    • Click OK.

  1. Click Close.
  2. You will be asked if you would like to download the folders from the newly added mail server. Click Yes to continue.
  3. In the Show/Hide IMAP window, click OK to continue.

  1. Click on mail.interchange.ubc.ca in the folder list on the left side of the window.
  2. Click on the down arrow on the right of Send/Receive.
    • Click on Receive All to retrieve your e-mails.

  1. A popup window will inform you that junk/phishing emails have been moved to the Junk E-mail folder.
    • Click Close to continue.
  2. Be sure to check your Junk E-mail folder occasionally to ensure that legitimate emails doesn't get filtered out.
  3. Windows Mail is now set up for use with Netinfo/Interchange using Secure IMAP.