This document explains how to set up a new e-mail profile for Outlook 2010 using Auto-Discovery.
- Open Outlook 2010.
- If you see an Outlook 2010 Startup screen:
- Click Next .
- When Outlook asks you if you would like to configure an E-mail account, click Yes , and then Next .
- Proceed to Step 8.
- If you do not see an Outlook 2010 Startup screen:
- Close Outlook.
- Proceed to Step 2.
- If you see an Outlook 2010 Startup screen:
- Click on the Start button and then click on Control Panel .
- On certain computers, the Control Panel link is located within the Settings menu.
- Locate the Mail icon in the Control Panel window.
- If you do not see this icon, click on the Classic View or the Switch to Classic View link, located on the left-hand side of the Control Panel window, and look for the icon again.
- If you are running Windows 7, select the User Accounts and Family Safety and then choose the Mail (32-bit) option at the bottom.
- Double-click on the Mail icon.
- Click on the Show Profiles... button.
- Click on the Add...button.
- In the Profile Name field, type in: FASmail
- Select E-mail Account and fill in the relevant information.
- Click Next. It may take a minute or two while Autodiscover is finding your account settings.
- A login box will appear:
- Important Note: The username will initially be set to your email address. You will need to change this.
- If you use Windows 7, you will need to click "Use another account".
- For User name, change it to: EAD\username
- ...where username is your FASmail/CWL username.
- For Password, type in your assigned FASmail/CWL password.
- Click OK.
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- It may take about 10 - 20 seconds to verify your information. Once the verification has been completed, on the Exchange Server Settings screen, you will see your full name in the User Name field.
- A screen should appear saying Congratulations!
- Check the Manually configure server settings checkbox and click the Next
- Uncheck the Use Cached Exchange Mode checkbox and select Finish.
- Click on the More Settings... button.
- Click on the Connection tab.
- Click on the Exchange Proxy Settings... button.
- Ensure that all checkboxes are selected including "On fast networks, connect using HTTP first, then connect using TCP/IP"
- Click OK.
- Click on the Security tab.
- Select "Always prompt for logon credentials"
- Click OK.
- Click Finish.
- This should take you back to the Mail Profile screen. There should now be a FASmail entry in the profile list.
- In the lower half of the window, click on "Always use this profile", select FASmail and then click on "Prompt for a profile to be used".
- Click OK.
- Your FASmail account should now be setup. Close Outlook 2010, if it is currently open.
- Open Outlook 2010.
- You may be prompted for your Exchange password. If so, type in your assigned FASmail password and click OK.
- You should now be able to access your FASmail mailbox.