Setting Up UBC Faculty & Staff E-mail using Outlook 2007 (Autodiscover)

This document explains how to set up a new e-mail profile for Outlook 2007 using Auto-Discovery.

1. Click the Start button and then select Control Panel. On some systems, the Control Panel link is located within the Settings menu.
2. Locate the Mail icon in the Control Panel window.
   • If you do not see this icon, select Classic View or the Switch to Classic View link, located on the left-hand side of the Control Panel window, and look for the icon again.
3. Double-click the Mail icon and the following window will open:

1.  Select the Show Profiles... button
   • Select Prompt for a profile to be used and click Apply
     

1. Click Add... then enter your new profile name in the Create New Profile window (as below), click OK.

1. The following window will open. Fill out the Auto Account Setup form:
   • Type your full name in the Your Name field.
   • Type your e-mail address in the E-Mail Address field (e.g. username@mail.ubc.ca)
   • Type in your password in the Password field, and then retype it again in the next field.
   • Click Next

1. The setup will attempt to retrieve the correct server settings for your account.  If this login box appears:
   • Type in your User name: ead\username
   • • username is the first part of your email address: username@mail.ubc.ca
   • For Password, type in your e-mail password.
   • Click OK

1. You should receive a message stating that your e-mail account is successfully configured. You may have to wait up to a minute for this process to complete.
   • Place a checkmark next to Manually configure server settings and click Next.

1. On the Microsoft Exchange Settings page:
   • De-select Use Cached Exchange Mode.
   • Click More Settings...

1. The following page will appear:
   • Click on the Connection tab.

1. Click the button labelled Exchange Proxy Settings...

1. This window will open with all fields auto-populated except one.  Place a checkmark next to On fast networks, connect using HTTP first, and then connect using TCP/IP and ensure all boxes are checked.

1. Click OK twice. This should take you back to the Microsoft Exchange Settings screen (refer to step 9 for image).
2. Click Finish. 
   • You may receive a message stating that, by adding a new account, you have changed where some of your new e-mail messages and calendar information is saved. If you receive this message, simply click OK.
3. If you see the E-mail Accounts screen, click Close, and click Close again.
4. Open Outlook 2007
5. If you are presented with a choose profile window, use the down arrow and select your new profile name and click OK.

1. You may be prompted for your password. If so, type in your email password (as in step 7) and click OK.
2. You should now be able to access your email using Outlook 2007.