Windows 10 Servicing

Microsoft has announced that Windows 10 will be their last version of the Windows Operating System. Every six months, a new round of users whose computers require a feature update will be alerted. This process, known as “servicing”, will happen approximately once every two years per computer and it will be dependent on your computer’s lifecycle, at whatever point in the year that Windows 10 was originally installed or serviced last.

Upgrades to Windows 10 computers will be transitioned to a self-service option for all UBC IT Desktop Services supported users. An affected user will receive a pop-up notification when it’s time to initiate the self-service upgrade option within Software Centre.

Upgrading to the latest Windows version is a security requirement and is needed in order for computers to continue receiving security updates from Microsoft. Our commitment to you is to provide you with plenty of opportunity to initiate the installation in the background while you work, before a deadline is reached to have it forcibly installed. Once the installation is compete, you will face a longer than usual reboot to apply the feature update, but the reboot will always need to be initiated by you.