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Information Technology

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  • Accounts & Passwords
  • Audio, Visual & Creative Services
  • Campus Systems
  • Cybersecurity Services
  • Desktop Support & Microsoft 365 Services
  • Email, Voice & Internet
  • Teaching, Learning & Collaboration
  • Web, Servers & Storage

Accounts & Passwords

Accounts

  • AccessUBC
  • Campus Wide Login (CWL)
  • Privileged Access Manager (PAM)

Authentication

  • Central Authentication Service (CAS)
  • Enterprise Active Directory
  • Enterprise LDAP (ELDAP)
  • Kerberos (@UBC.CA)
  • Multi-factor Authentication (MFA)
  • Shibboleth

Authentication and Identity management support for access to applications and networked resources.

Audio, Visual & Creative Services

Audio Visual

  • Digital Signage
  • Equipment Sales
  • Events and Equipment Rentals
  • Lecture Capture
  • Live Event Recording & Webcasting
  • System Design, Planning and Installation
  • UBC Collaboration Suite

Creative Media

  • Digital Media Consultation
  • Graphic Design
  • Studio Rental Space
  • Video Production

Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.

Desktop Support & Microsoft 365 Services

Desktop Support

  • Remote Access to Labs
  • Software Licensing
  • University Endpoint Management Service
  • Virtual Desktop Interface

Microsoft 365

  • Example service

Delivering and supporting desktop computers, computer labs, printers and peripherals.

Campus Systems

Business & Administrative Systems

  • Advanced Research Computing
  • Application Design and Development
  • Business Information Systems
  • Faculty Service Centre (FSC)
  • Financial IT Systems
  • Research Systems
  • Robotic Process Automation (RPA)
  • Student Information Service Centre
  • Student Recruitment System
  • Student Service Centre (SSC)
  • UBC Directory
  • UBC ePayment

Campus Operations

  • Network Installation
  • Wireless Access Point Installation

Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.

Email, Voice & Internet

Email & Messaging

  • Email Protection and Security
  • Mail Sentry
  • Mail-Relays
  • Mailing Lists
  • Microsoft Planner
  • Microsoft Teams
  • Student & Alumni Email Service
  • UBC Collaboration Suite
  • UBC Faculty & Staff Email (FASmail)
  • UBC Student Email Service

Voice

  • Call Centre Solutions
  • Cell Phones
  • Pager Services
  • Teleconferencing
  • Telephones
  • test service
  • Voicemail and Unified Messaging
  • WiTel Service

Internet & Cable

  • Construction Trailer Setup
  • Data/TV Port Activation
  • Internet Access Ports
  • myDNS
  • mySiteVPN
  • myVPN
  • Network Time Protocol
  • Physical Cable Installation
  • ResNet
  • Shaw Cable TV
  • Subdomain Registration
  • Transmogrifier
  • UBCNET and Network Connectivity
  • Virtual Firewall
  • Virtual Networks
  • Wireless Device Registration System
  • Wireless Internet Access

Support for all internet and voice services that include email, internet and network access, and telephone services.

Cybersecurity Services

  • Encryption Services
  • Malware Protection
  • UBC Information Security Office

Support for Security related services, including anti-virus software, virtual firewall, and encryption services.

Teaching, Learning & Collaboration

  • Canvas
  • Survey Tool
  • Zoom Video Conferencing

Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation. Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation.

Web, Servers & Storage

Web Services

  • Content Strategy
  • Shared Web Hosting
  • SharePoint Software Service
  • Web Analytics
  • Websites

Servers & Storage

  • Data Centre Co-Location Service
  • Database Administration Services
  • EduCloud Server Service
  • Home Drive Storage Service
  • Hybrid Cloud Service
  • LSK Server Co-location
  • Oracle Java Licensing
  • Patch Management
  • TeamShare Storage Service
  • Workspace 2.0 - End of life October 29, 2021

Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.

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News

UBC IT News

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UBC IT Service Bulletins

Feb

25

EduCloud Server Maintenance March 1, 2025, 09:00-17:00...

Feb

25

University Computer Management System (UCMS) Maintenan...

Scheduled Maintenance
All Bulletins

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Information Technology
6356 Agricultural Rd
Vancouver, BC Canada V6T 1Z2
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