The services and pricing below are available for Affiliated departments.
| Basic Phone Service | ||
|---|---|---|
| Telephone Service | Basic phone connectivity - required as base purchase | $30.00 per month |
| Voice Mail | Basic voice mail functionality | $6.00 per month |
| Telephone Problem Reporting | Report phone problems to UBC IT - 24 Hours, 7 Days a week. Reported network issues usually resolved in hours, other incidents normally resolved in less than 2 business days. | No charge |
| Telephone Service & Support | Service/Support for UBC Voice Equipment: Business hours, Monday to Friday. | No charge |
| 911 Service | UBC IT maintains a special 911 Infrastructure which provides location and calling number information to British Columbia's emergency communications centre when a call to 911 is made from a 822-xxxx or 827-xxxx number. 911 calls made from a Cisco VOIP phone will reflect the location that was given during time of service activation. If the phone is subsequently moved from its original location, then you must contact Voice Services to update the location information associated with the phone. | No charge |
| Traditional Telephone Rentals | ||
|---|---|---|
| Nortel M8004 Single Line Phone | Analog unit without call display | $4.15 per month |
| Nortel M9316 Single Line Phone | Analog unit with call display | $6.25 per month |
| Nortel M3902 Single Line Phone | Digital unit with call display | $6.25 per month |
| Install/Move Single Line Phone | Installation fee | $85.00 one time charge |
| Nortel M3904 Multiline Phone | Digital unit with call display | $22.00 per month |
| Install/Move Multi Line Phone | Installation fee | $170.00 one time charge |
| VOIP Telephone Rentals | ||
|---|---|---|
| Cisco 6945/7841 Single Line Phone | IP phoneset with call display | $6.95 per month |
| Cisco 7945 Single Line Phone | IP phoneset with call display | $9.95 per month |
| Cisco 7965 MultiLine Phone | IP phoneset with call display | $14.50 per month |
| VOIP Installs Single/Multi Line Phone | Installation fee | $75.00 one time charge |
| Jack Only Service | Phoneset not required - typically used for fax machines, alarm lines, etc... | $1.40 per month |
| WiTel Service | You must be subscribed to an existing service to enrol. There are no rentals available - handsets must be purchased separately - see WiTel Service web page for further details. | $1.50 per month |
| Features & Miscellaneous | ||
|---|---|---|
| Telus White Pages Listing | A listing in the printed Telus White Pages (either Master, Alpha or Blue) | $4.35 per month |
| Telus White Pages Admin Fee | Administration fee for adding, changing or deleting a Telus White Pages Listing | $3.00 one time charge |
| Call Forward | Call forward to Voice Mail or external/internal number | No charge |
| Conference | You are on call and want to include up to 5 additional parties into your conversation | No charge |
| Ring Again | When a campus local is busy, Ring Again notifies you when the line is free and will automatically connect you | No charge |
| Last Number Redial | Pick up the line and press main line one more time, to redial last number called | No charge |
