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Accounts & Passwords

Accounts

  • AccessUBC
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Authentication

  • Central Authentication Service (CAS)
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Authentication and Identity management support for access to applications and networked resources.

Audio, Visual & Creative Services

Audio Visual

  • Digital Signage
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Creative Media

  • Digital Media Consultation
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Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.

Desktop Support & Microsoft 365 Services

Desktop Support

  • Remote Access to Labs
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  • University Endpoint Management Service
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Microsoft 365

  • Example service

Delivering and supporting desktop computers, computer labs, printers and peripherals.

Campus Systems

Business & Administrative Systems

  • Application Design and Development
  • Business Information Systems
  • Faculty Service Centre (FSC)
  • Financial IT Systems
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  • Robotic Process Automation (RPA)
  • Student Information Service Centre
  • Student Recruitment System
  • Student Service Centre (SSC)
  • UBC Directory
  • UBC ePayment

Campus Operations

  • Network Installation
  • Wireless Access Point Installation

Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.

Email, Voice & Internet

Email & Messaging

  • Email Protection and Security
  • Mail Sentry
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  • Microsoft Planner
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Voice

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  • test service
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Internet & Cable

  • Construction Trailer Setup
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Support for all internet and voice services that include email, internet and network access, and telephone services.

Cybersecurity Services

  • Encryption Services
  • Malware Protection
  • UBC Information Security Office

Support for Security related services, including anti-virus software, virtual firewall, and encryption services.

Teaching, Learning & Collaboration

  • Canvas
  • Survey Tool
  • Zoom Video Conferencing

Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation. Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation.

Web, Servers & Storage

Web Services

  • Content Strategy
  • Shared Web Hosting
  • SharePoint Software Service
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Servers & Storage

  • Data Centre Co-Location Service
  • Database Administration Services
  • EduCloud Server Service
  • Home Drive Storage Service
  • Hybrid Cloud Service
  • LSK Server Co-location
  • Oracle Java Licensing
  • Patch Management
  • TeamShare Storage Service
  • Workspace 2.0 - End of life October 29, 2021

Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.

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    Come Celebrate Cybersecurity Awareness Month!
    Participate in our month-long Passport Campaign Learn More

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    UBC ARC SOCKEYE
    UBC's Advanced Research Computing (ARC) infrastructure for researchers is now available Apply Now

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    Got a Question About IT Products and Support?
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    Review our maintenance schedule to ensure your services will not be impacted. Visit Now

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    IRP kicks off Town Hall for IT Community
    Stay informed about the IRP changes and how it will affect operational work Learn more

Java logging library, Apache Log4j v2.0 and v2.14.1 Exploit

Friday, December 10, 2021 - 09:42

Apache Log4j is a Java-based logging utility and this is a severe vulnerability in Java logging libraries.

 

REMEDIATE, PATCH OR BE PREPARED TO TAKE SERVICES OFFLINE. 

CORONAVIRUS (COVID-19) AND UBC’S RESPONSE

Tuesday, May 12, 2020 - 15:30

Information and FAQs available on UBC.ca

UBC Services System Outage

Tuesday, June 18, 2019 - 12:12

Posted: June 18, 2019
A number of UBC services are unavailable due to a system outage. Our technicians are currently investigating. Please refer to bulletins.it.ubc.ca for the latest update.

Keep Informed

Microsoft 365 at UBC

UBC IT Status Page

Information Security Office

The Integrated Service Centre

Canvas Info

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RT @UBC_ARC: Do you know databases play an important role in supporting research? Want to adopt a database solution & see the benefits? Joi… 1 year 5 months ago

Excited about UBC graduation? Let us know how you’re celebrating and what makes you proud. Share your experience wi… https://t.co/9s7ReXTJtv 1 year 5 months ago

  Follow us @UBCITnews

UBC IT Alerts

Java logging library, Apache Log4j v2.0 and v2.14.1 Exploit
Apache Log4j is a Java-based logging utility and this ... [+]
CORONAVIRUS (COVID-19) AND UBC’S RESPONSE
Information and FAQs available on ... [+]
UBC Services System Outage
*/ ... [+]
 Report an IT Security Incident

Security Alerts

Java logging library, Apache Log4j v2.0 and v2.14.1 Exploit
CORONAVIRUS (COVID-19) AND UBC’S RESPONSE
UBC Services System Outage
Information Security Office

Java logging library, Apache Log4j v2.0 and v2.14.1 Exploit

Friday, December 10, 2021 - 09:42

Apache Log4j is a Java-based logging utility and this is a severe vulnerability in Java logging libraries.

 

REMEDIATE, PATCH OR BE PREPARED TO TAKE SERVICES OFFLINE. 

CORONAVIRUS (COVID-19) AND UBC’S RESPONSE

Tuesday, May 12, 2020 - 15:30

Information and FAQs available on UBC.ca

UBC Services System Outage

Tuesday, June 18, 2019 - 12:12

Posted: June 18, 2019
A number of UBC services are unavailable due to a system outage. Our technicians are currently investigating. Please refer to bulletins.it.ubc.ca for the latest update.

Featured UBC IT News

Understanding Indigenous Data Sovereignty

As I sit down to write this article, I want to first express my deep gratitude for the opportunity to live and work on the unceded lands and territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.

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UBC IT & Gartner Eye on Innovation Awards 2024

Gartner, one of the leading technical research and consulting firms worldwide, has recently held its submission...

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Cybersecurity Champions Network Launch

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